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During an American Legion town hall meeting, veterans express frustration in delays and communication gaps. But others note improvement in overall care.

Legion invites participation from local veterans who experienced delays in appointments and receiving benefits.

American Legion recommends that Congress pass a bill that would require VA to provide more specific information on the status of benefits claims and appeals in its online Monday Morning Workload Report.

The American Legion is the nation's largest veterans wartime service organization. The services provided include help with VA claims, assistance in finding employment, support for current members of the military, and financial advice.